Support and contact
Need help with a booking, cancellation or group enquiry? Our Istanbul-based reservations team is available by phone and WhatsApp, seven days a week. Find answers to common questions below or get in touch and we'll respond quickly.
How we can help
We assist with new bookings, changes and cancellations, special requests, invoices for corporate and B2B clients, and group enquiries across Turkey.
Frequently asked questions
How can I contact Book United Hotels?
You can reach our team by phone and WhatsApp on +90 544 958 0798, or through the contact form on this page. We respond seven days a week.
How do cancellations work?
Most rooms offer free cancellation up to 48 hours before arrival. The exact terms are shown on each room before booking and on your confirmation.